Claire Holden
Business Partner & Customer Experience Manager
Claire Holden is a Business Partner and Customer Experience Manager at Rapid Automatic Access, where she leads customer experience and after-sales support.
Claire provides a separate internal review of company guidance, checking that it is clear, accountable, supported by the available evidence and aligned with how Rapid scopes work and supports customers. She reviews articles authored by Greg Holden before her reviewer credit is published.
Her review adds leadership and customer-accountability oversight. Articles involving technical standards, law, accessibility, WHS, fire safety or other regulated matters also require review by an appropriately qualified specialist.
Posts reviewed by Claire Holden
Access Control & Security
Gated Community Access Control in Australia: Planning, Safety and Resident Experience
Plan access control for an Australian gated community around residents, visitors, deliveries, emergency access, privacy, safety and maintenance.
Boom Gates
What to Know Before Installing a Boom Gate in Your Strata
A planning checklist for Australian strata boom gates covering owner approval, site design, electrical work, access, safety and ongoing maintenance.
Turnstiles & Speed Gates
Turnstiles for Crowd Control and Access Management
How to compare turnstiles by throughput, security, supervision, credentials, accessibility, emergency egress, environment and system integration.
Smart Access Technology
The Future of Automated Access: How AI and IoT Are Shaping Gate and Security Systems in Australia
How AI, IoT, secure readers and predictive maintenance are changing Australian gate and access systems — and what to assess before upgrading.
Automatic Doors
Automatic Doors and Accessibility: Why ‘Wave to Open’ Isn’t Always Inclusive
Learn why wave sensors can exclude some users and how accessible automatic-door activation, timing, feedback and safety features should be assessed.
Automatic Gates
Do Automatic Gates Add Property Value?
An automatic gate may improve buyer appeal, but value is not guaranteed. Assess design, reliability, approvals, safety, maintenance and local market evidence.
Automatic Gates
Famous Gates of the World: Design, Security and Access Lessons
Explore famous gates from ancient fortifications to modern landmarks, with practical lessons for entrance scale, movement, identity and daily operation.
Compliance & Safety
Are Automatic Gates Safe and Secure?
Automatic-gate safety and security are different design problems. Learn what to assess for intrusion, credentials, tailgating, movement hazards and outages.
Access Control & Security
How to Reduce Vehicle and Pedestrian Tailgating
A layered guide to reducing vehicle and pedestrian tailgating with entrance design, credentials, visitor workflows, detection and a defined response.
Car Parks & Traffic
Commercial Car Park Safety and Access-Control Risk Assessment
Assess commercial car park risks across vehicle and pedestrian flow, queues, credentials, detection, boom gates, lighting and maintenance.
Automatic Gates
How Automatic Gate Systems Evolved — and What Changed for Safety, Controls and Reliability
Trace automatic gates from nineteenth-century railway mechanisms to modern operators, safety devices, credentials and connected access control.
