Our Reviews

At Rapid Automatic Access, we understand the value of our reputation and the impact it has on our success.

We are proud of the positive feedback and reviews that our customers have given us and strive to maintain this high level of satisfaction in all our dealings. Maintaining a strong reputation is not only important for attracting new customers, but it is also critical for retaining existing ones. Our goal is to provide our clients with exceptional products and services that exceed their expectations.

In order to maintain our excellent reputation, we place a high priority on customer service. Our team of professionals is trained to provide friendly, knowledgeable and efficient service to each and every customer. We listen to our customers' needs and concerns, and we work to resolve any issues that may arise. This level of commitment to our clients has earned us a reputation as a reliable and trustworthy business that consistently delivers on its promises.

In addition to our commitment to customer service, we also take great care in ensuring that our products and services are of the highest quality. We source only the best materials and components and invest in the latest technology to provide our customers with the best possible experience. Our commitment to quality and excellence is evident in the positive feedback and reviews that we receive from our customers.

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Sydney

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Melbourne

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Brisbane

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Reviews
4.5
(121)

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Great service, despite horrible weather they turned up for the job. We use them for our business and home services

Greg and their team has been very helpful! I had a gate that was installed by previously owner, and has been jamming and making loud noises. Price were competitive and they were easy to schedule. Would definitely recommend!

Excellent company. I did my research to find the best priced gate for the highest quality. These guys were great to deal with, very punctual, a fair price and a great quality. Would highly recommend.

I rang Brad from Rapid got immediate response Grant came to site gave me quote came back with equipment my gate was up and running within two days of call👍👍👍

Service was prompt, real quick. Rapid have a nice product. We do have some teething issues, but our connectivity is more complex

Seriously incredible service, quality and price. Every team member I’ve spoken to has been so helpful. We’re very happy with the solution installed. Thanks again

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Great service and communication

Efficiently repaired corroded parts and made gates operational again.

We're very happy with the quoting and instillation experience, all staff have been very friendly and helpful. We look forward to a long term partnership with Rapid to provide service to our site as it grows.

Rapid installed an automatic gate for our business. We received fantastic service from the initial quote right through to the installation of our gate. Prompt and professional communication. Would highly recommend this company.

polite and no messing about - gets the job done

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Booked a job for Rapid Access to attend and fix an unstable gate motor and realign it. It is an older system (14yrs). I received courteous and prompt phone calls and the job was booked for 3 days later which was fantastic. Technician 'LEON' called before arrival and was not only on time, but also friendly, professional and did a great job with resecuring our gate motor and fixing the alignment issues. I would have no problems recommending Rapid Access and if we upgrade or need anything else done we will be using them again. If anyone from management read this - please tell Leon we were very impressed with his service.

The guy who serviced my gate this morning was very pleasant and courteous. I explained the problem to him. I could only get my gate to open sporadically, which was very frustrating, anyway he fixed the problem. Now my gate is working extremely well.

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I'm so glad I chose Rapid Automatic Access for my automatic gate service. Within such a short notice, the staff were so quick and efficient attending to the problem as well as the technician on site did a great job! Thank you Rapid!

Rapid door have always given good personnel service. Always a pleasure to deal with.

We had the most professional experience with our installation with Rapid. Paul and the lads were very polite and professional . I would recommend Rapid to anyone...!

The front gate at Petersham Public School needed a service. Anthony from Rapid came the next day, was professional and quickly fixed all problems.

The technicians were very professional, respectful and knowledgable. They kept a clean workspace and tidied up at the end of each day. I love my automatic gate and I highly recommend this business.

highly profession and approachable team. Quality custom swing gate sets & boom were installed to increase security & enhance road appeal of our Industrial site in Bella Vista. From the outset the task was made easy by Greg with sound advice and quality work. Federico and his installation team is to be complimented & thanked for their effort. John Hales Australian Pump Industries.

Prompt service!!

From start to finish a professional & exceptional job done for us.From the estimator Mark to Greg & his team of installers,there were no problems everything fitted perfectly with an high level of workmanship, & they left no mess behind,also having the fence & gate made locally to our specifications was the best option for us.Thank you to everyone at Rapid Automatic Access. Highly recommend this company.

Rapid Automatic installed posts and motors to automate the gates. Rectification work was required relating to the posts. After extensive backwards and forwards with the admin office, the right technicians for the job were finally sent on site to rectify. I cannot speak highly enough of technicians, Leon and Grant. They are highly experienced, very thorough with attention to detail. Summary: Technicians are amazing, know their trade and demonstrate excellent customer service. The process and procedure within the admin office probably needs refining.

Federico was great, very punctual and good to deal with

Great service!

Great service and really well priced. Reliable and gate is working perfectly.

Fantastic work and tech guy extremely helpful and knowledge. Very happy with price and service

Efficient, professional and courteous

Anthony who attended the job was professional, courteous and on time. His advice was really appreciated. Gate is working great now! Thanks for your help.

Our automated gate refused to close, rang the team from Rapid Automatic Access Sydney and were booking in for a service without delay. Luke attend and found the issue and sorted replacement parts. Another great service.

Mark was extremely helpful in guiding me to the best way to get a new remote and even to program it myself. He rang me personally and then emailed the instructions. I am very impressed with the service from Rapid Automatic.

Excellent work, great workmanship Federico & Jackson

Leon and the team have been a pleasure to deal with.

Great from start to finish. Mark organized my quote quickly and had my job booked in. Paul and Glen were punctual and did a brilliant job. Nothing was any trouble and Paul took the time to explain everything. Site was left clean and tidy.

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RAPID are great . We have used them for close to 8 years . The business and the technicians are brilliant . Fredrico was great explaining what he was doing and why . Great service and great People

Federico did an excellent job, arrived early and explained the details for the job thoroughly, and was very efficient

Very happy with the service from Rapid Automatic Access. They were the most professional out of the companies I contacted and did not sell me something I didn't need or want. Communication from them was pretty good too. They were patient and wanted to make sure I was absolutely happy with the installation.

Have found Rapid Automatic to be a very efficient and great company to deal with. All the people I have dealt with have been so friendly and done a good job

Rapid installed electric gates to our semi-rural property, the gates are 55m from the house, meaning they had to run power from the house. The remotes work perfectly from the house and the gates are very attractive and operate smoothly. The technicians were very respectful to our property and were very pleasant people. I would have no hesitation in recommending them to anyone looking for gate installation. Just received our 12mth service, never had a problem.

Another great service from the Rapid Access team. Super fast response for our automatic front gate after damage from a courier. Needed a fast replacement for the opener motor arm and bracket and the Rapid Access team delivered. From request for quote to clean up done with a week. Shout out to Mark and Federico for their help. Again I have no hesitation in recommending Rapid Automatic Access. Service at its best.

Awesome service. Very thoughtful, explained everything well, gave lots of different options to make sure I was totally happy with everything. Super efficient, all done and dusted in less than a day.

Professional service from customer service to quote to technician. We will be using Rapid Automatic Access Sydney for our future services.

Always use this company, great technicians and always ready to help. And they arrive when they promise.

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39/6 Abbott Rd, Seven Hills, NSW+(02) 9435 3858