Reviews

Reviews from Rapid Automatic Access customers

Read customer feedback from Rapid Automatic Access projects and choose the correct Sydney, Melbourne, or Brisbane profile if you want to leave your own review.

What reviews cover

  • Automatic gates, boom gates, doors, and access control
  • Installation, repair, and maintenance experiences
  • Communication, workmanship, and follow-through
  • Sydney, Melbourne, and Brisbane service areas

Recent Google reviews

Recent feedback from customers

A selection of recent four and five star Google reviews from customers who have used Rapid for access automation work.

Google rating

4.6

175 reviews

Noelene White

30 June 2026

Greg arrived as expected. Explained the issue and was friendly. An easy process including the initial call to arrange the call out. Thanks Noelene

John Harding

22 June 2026

Fantastic work buy the boys would recommend to everyone thanks again.

Clare Cross

4 June 2026

After a bad experience with another gate supplier, Rapid was responsive and helpful, coming up with a good solution at a fair price. They also came back multiple times to tweak (as it was a retrofit and more difficult) and worked hard to make sure the gate worked properly. Shout out to Leon for his friendly and professional approach and his commitment to getting everything working right. Thanks Leon!

Meg Munro

1 June 2026

They are very professional in communication and workmanship. Aser explained the service call and provided extra information in a clear way.

Michael Gaebler

26 Mar 2026

The serviceman had great knowledge and problem solving skills , he was able to repair our gates in a very professional manner

Pre Patel

19 Feb 2026

Rapid are brilliant. I work for KERB a cloud-based parking platform and we have partnered with Rapid on a number of occasions. Huge shout out to Mark in sales - very consultative and thorough in his approach and Brad in operations - we are always confident the project will run smoothly under his management. Their price point is very reasonable and our end clients are always satisfied. Very rare to find a partner to rely on whether it's a simple install or a complex one.

Review locations

Read or leave a review in the right city

Rapid works across multiple service areas. Choose the profile that matches where the work was completed.

Sydney

Read feedback from customers served by the Seven Hills office and wider NSW team, or leave a review for a recent Sydney project.

Melbourne

Read feedback from Victorian installation, repair, and maintenance customers, or leave a review for work completed in Melbourne.

Leaving a review

What to mention in your feedback

The type of gate, door, boom gate, or access system Rapid helped with
How the team communicated before, during, and after the work
Whether the system is now easier, safer, or more reliable to use
Anything that would help another customer choose the right supplier

What other customers value

Details that help future customers

Communication

Helpful reviews often mention quoting, scheduling, site attendance, and how clearly the team explained the work.

Workmanship

Customers can describe whether the installation, repair, or service visit was clean, professional, and fit for purpose.

Reliability

Feedback about day-to-day gate, door, barrier, or access system operation helps future customers understand the result.

Support

Service and repair reviews help show what it is like to work with Rapid after the original installation is complete.

Free site assessment

Tell us what you need installed, repaired, or controlled, and we will recommend the right next step.

How you found us*
39/6 Abbott Rd, Seven Hills, NSW+(02) 9435 3858